The differences between defensive and supportive communication approaches in defensive communication

Communication Approaches Trust and affection are the glue that hold couples together. Healthy partners communicate these positive feelings towards each other via words and gestures in a cyclical manner that breeds more positive communication.

The differences between defensive and supportive communication approaches in defensive communication

The primary goal of supportive communication is to resolve conflict or achieve change in a situation while preserving, even strengthening, the relationship between the communicating individuals.

This style of communication is used in many types of interpersonal interactions, such as those including a power differential, as is found between manager and employee, teacher and student, or parent and child. It is also effective when used between those with more equal power, such as spouses, business partners and friends.

Learning these techniques can result in more effective communication. Focus on Problem and Solutions Supportive communication emphasizes a problem or a situation and its potential solutions or possible changes, instead of focusing on the other person involved and their personal traits or characteristics.

Descriptive language describes the situation or problem in specific terms. For example, instead of saying something was done wrong, describe what was done, the results of what was done and what could be done instead to better meet the original goals. Take an Inclusive Approach Avoid sounding like a superior person delivering messages from a high pedestal.

This type of communication can make the listener feel as though they are considered to be less -- less intelligent, less competent and less valuable as a person or part of the group.

Supportive communication seeks to resolve problems while ensuring that the other people feel valued and respected. It aims to have people identify themselves as part of the solution, not the source of the problem.

Encourage Productive Dialogue Communication is a two-way street, and that concept is an important part of supportive communication.

It is imperative to listen to the other person and encourage productive back and forth communication. Simply providing instructions or putting forth demands without accepting or leaving room for any input from the other person can make that person feel as though she is not valued or considered to be worth listening to.

Making a person feel as though she is a valuable part of the team or the solution strengthens the relationship while addressing the problem.Unfortunately, defensive communication is a universal problem.

It is present everywhere, not just in our culture. A rise in verbal abuse directed at people of different national backgrounds, races, religions, cultures, lesbians and gay men has plagued the whole world.

Defensive and Supportive Communication Strategies Jack Gibb, a researcher of group communication, identified several communication strategies that produce defensiveness as as a complementary set of strategies that can be more supportive. Research Summary An article called Defensive Communication by Jack R.

Gibb explains the differences between defensive and supportive communication approaches.

The differences between defensive and supportive communication approaches in defensive communication

In a general sense when engaging in defensive communication, the speaker . Transcript of Thompson’s theory of defensive versus supportive communicati.

Thompson’s theory of defensive versus supportive communication Thompson () identified a range of issues that may result in people feeling that they are being attacked or being supported. The Five Communication Styles The Benefits of Understanding the Different Styles of Communication Learning to identify the different communication styles - and recognising which one we use most often in our daily interactions with friends, family and colleagues - is essential if we want to develop effective, assertive communication skills.

Supportive communication emphasizes a problem or a situation and its potential solutions or possible changes, instead of focusing on the other person involved and their personal traits or characteristics. By taking that approach, the communication can more effective .

Thompson’s theory of defensive versus supportive communicati by sophie maries on Prezi